IT, End Users, and AI Navigating the New Love Hate Triangle of Support
AI is unquestionably the trendy new heartthrob in town, but as more business leaders get swept up in googly-AI-ed fantasies, is it putting real-life employee relationships at risk? Join us for a Valentine's Day webinar where we'll tackle the hottest questions in IT.
0:00 Welcome & Introductions
5:34 Agenda
8:41 Impact of AI in Organizations
12:02 Orgs Lack Accountability for AI
19:26 Areas IT Leaders Consider Using AI
23:25 AI Use Case Matrix
33:45 Mendy's Automation Example
45:50 Empath's AI Usage
49:23 Entering the AI Mindset
52:29 AI Contest Voting
54:51 Nurturing End User Relations with AI
59:03 Closing Remarks