This video discusses the new approval features in Jira Service Management Cloud, including group approvals and email approvals. It also takes a look at workflows and how to add an approval step to a workflow, helping teams better manage requests within their organization.

Additional approval resources for Jira Service Management:

Set up an approval stage: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-approval-stage-for-a-request/

Define approvers for a request type: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-pre-set-list-of-approvers/

Automate approval workflows in Jira Service Management with Insight: blog/it-teams/automate-approval-workflows-in-jira

Add and configure automation rules in Jira Service Management: https://support.atlassian.com/jira-service-management-cloud/docs/add-and-configure-automation-rules/

Request approval from approvers associated with a service: https://support.atlassian.com/jira-service-management-cloud/docs/add-an-approval-to-a-workflow/

Automatically approve requests: https://support.atlassian.com/jira-service-management-cloud/docs/automatically-approve-requests/

Allow customers to choose approvers: https://support.atlassian.com/jira-service-management-cloud/docs/allow-customers-to-choose-approvers/

Request approval from Change Advisory Board (CAB) members: https://support.atlassian.com/jira-service-management-cloud/docs/designate-your-approvers/