Group and Email Approvals in Jira Service Management

Group and Email Approvals in Jira Service Management

Sep 28, 2021

This video discusses the new approval features in Jira Service Management Cloud, including group approvals and email approvals. It also takes a look at workflows and how to add an approval step to a workflow, helping teams better manage requests within their organization.

Additional approval resources for Jira Service Management:

Set up an approval stage:

Define approvers for a request type:

Automate approval workflows in Jira Service Management with Insight: blog/it-teams/automate-approval-workflows-in-jira

Add and configure automation rules in Jira Service Management:

Request approval from approvers associated with a service:

Automatically approve requests:

Allow customers to choose approvers:

Request approval from Change Advisory Board (CAB) members: