When performance metrics are combined with active user experience and machine learning, we can gain new insights about why a business critical application is slow, what components are involved, and how this impacts users and hardware.

By interlinking several levels of dashboards, users from different departments can get a more transparent view of the issue and exchange problem related information as easy as sending a hyperlink to a specific dashboard to their colleagues. Thus troubleshooting and root case detection become much easier.

But collecting up to 500 million data points per day per customer is not trivial.