Demo Roundups! The State of AI in Incident Management
Hear from experts how AI is changing traditional incident management practices. As organizations navigate the complexities of 24/7 service reliability, AI is emerging as a game-changing force in reducing alert fatigue, accelerating incident resolution, and supporting DevOps teams.
👤 Host:
Daniel Afonso, Senior Developer Advocate at PagerDuty
🎤 Guests:
Carly Richmond, Developer Advocate Lead - Elastic
Jason Yee, Staff Technical Advocate - Datadog
Pedro Vicente, Senior Engineering Manager, AI First - PagerDuty
Shawn Charles, Senior Developer Advocate - Thesys
TIME STAMPS:
0:00-1:55 - Intros
1:55-14:08 - How is AI changing your Incident Management practices and workflows? Do you have any examples you would like to share? + Q&A
14:08 -17:32 - Where AI should not touch your Incident Management?
17:32-25:47 - How can we keep the human factor in a world of AI generated content?
25:47-32:25 - How do you see AI playing in skilling up juniors when they are on-call?
32:25-40:22 - What are some common misconceptions about AI in incident management that you’ve heard?
40:22-46:28 - How do you measure the ROI or success of AI initiatives in the Incident Management world? + Q&A
46:28-51:06 - What advice would you give to teams just starting to explore AI-powered tools for incident management?
#PagerDuty #AI #IncidentManagement
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