Demo - PagerDuty end-to-end Incident Management in Slack (includes Slack Work Objects)

End-to-end walkthrough of managing incidents entirely within Slack using PagerDuty's integration. This demo shows how PagerDuty automatically creates dedicated incident channels, brings in the right teams based on on-call schedules, and enables immediate response through suggested actions. Features demonstrated include:

• Automatic incident channel creation and team coordination with suggested actions
• Slack Work Objects providing rich, metadata-powered incident previews directly in conversations
• Persistent side panels displaying real-time incident details (status, urgency, assignee, impacted services) without leaving Slack
• Cross-conversation incident tracking showing where incidents are mentioned across channels
• PagerDuty Advance AI Assistant providing instant context, incident summaries, and insights from operational intelligence
• Automated post-incident review generation sent directly to tools like Jira
• See how this integration transforms incident response by keeping everything in Slack - from initial alerts through resolution and post-incident reviews - reducing context-switching and mean time to resolution.

#pagerduty IncidentResponse #AIOps #IncidentManagement #AgenticAI #AI #On-call #MCP

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