Dashboards say green. Users say It's broken.
Your infrastructure metrics are all green.
The code is clean.
🔴 But support tickets are rolling in.
What’s going on?
The problem: traditional monitoring tools stop at your infrastructure.
They don’t tell you if the user can actually complete their task.
As @gerardo explains, the objective of a car is not to have the correct tire pressure or gas levels... it’s to get from point A to point B.
User experience works the same way. What’s the point of having green metrics when your users are not experiencing the same thing?
🔗 Watch the full webinar on-demand: https://www.catchpoint.com/webinar/achieving-full-visibility-modern-monitoring-for-distributed-cloud-applications
#Monitoring #Observability #DigitalExperience #UserX