Operations | Monitoring | ITSM | DevOps | Cloud

In an ever-changing world, the future of work is changing as well, and it has accelerated some areas of automation that we were already moving toward. I sat down with our guest speaker, Leslie Joseph, Principal Analyst Serving Application Development and Delivery at Forrester Research, for a webinar to discuss these questions and get a better understanding around how automation plays an important role in supporting companies through crises and preparing them for an uncertain future.

We are super excited this week to celebrate not just one but two major accolades: winning a Gold Stevie Award and achieving the highest ranking in every category of EMA’s new AIOps Radar Report. Resolve won the Gold Stevie in the Digital Process Automation Business Technology Solution category, which recognizes the best solutions for automating complex workflows and digital business processes.

In today's world, the need for organisations to have comprehensive cybersecurity solutions in place has never been greater. New vulnerabilities are exposed on a daily basis, and data breaches pose not only monetary but reputational risk.

Think about your last online order. If you’re a frequent online shopper and have created profiles for sites you visit often (*raises hand*), then you’re probably familiar with customized recommendations. Based on your purchase history, location, and other factors, the website may suggest other items you might be interested in buying. And if you’re on the site long enough, chatbots may appear asking if you have questions or need assistance locating something.

The Configuration Management Database (CMDB) has always been a tricky beast to tame, despite having a longstanding presence in enterprise IT. Originally implemented to help track and manage ever-changing IT assets, the CMDB has a checkered past but is finally ready to shed its bad reputation thanks to new technology.