Operations | Monitoring | ITSM | DevOps | Cloud

Why the end-user experience is crucial to achieving business success

This last decade has seen abundant changes in the way businesses operate. Digital transformation is no longer a new term, however, is still relevant. It has resulted in virtual establishments superseding the popularity of brick and mortar setups, becoming the prime choice of business operations.

Digital experience and digital experience platforms, defined

Usually, people want a seamless experience when they interact with any organization. Whether a B2B or B2C interaction, the expectation is the same. In our world today, it's nearly impossible to interact with an organization without using technology. When a person interacts with an organization via a digital medium, it can be termed digital experience.

A 6-point action plan for software companies to manage the global chip shortage crisis

Since mid-2020, several global factors including a drought in Taiwan and the COVID-19 pandemic have resulted in a semiconductor chip shortage, which worsened further as demand for electronics shot up during the pandemic. As offices and schools moved to homes and digital services became essential, in 2020 alone, 297 million PCs were sold, up 11% over the previous year.

Top 7 lessons from the 2021 Log4j vulnerability

The Log4Shell (CVE-2021-44228) zero day vulnerability in the Java logging framework Log4j (versions 2.0 to 2.14.1) was revealed on December 9, 2021. The Apache Foundation assigned the maximum CVSS score of 10 to Log4Shell, as millions of servers and potentially, billions of devices came under risk. Security professionals around the world began patching the vulnerability, and scanning their systems to rule out any potential breach.

10 tips for log shipping using Fluentd

Fluentd is an open-source data collector that unifies data collection and consumption. It has different types of plugins that retrieve logs from external sources, parse them, and send them to log management tools like Site24x7 AppLogs. tail, forward, udp, tcp, http, syslog, exec, and windows_eventlog are common input plugins.