Operations | Monitoring | ITSM | DevOps | Cloud

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The Ultimate Guide to Managed IT Support

Modern business of any direction requires the introduction of IT technologies. Large companies can afford to hire a team of specialists who support customers and company employees in information technology. At the same time, specialists manage to implement new solutions in their platforms simultaneously. Small and medium businesses need help to afford such a solution.

Use Cases for Black Screen Mode: When Privacy Matters

The advent of the modern MDM has given organizations unprecedented agility when it comes to their remote support. Instead of deploying engineers to fix hardware devices on-site as they did before, they can now troubleshoot and fix them entirely remotely. While this kind of remote support provides exponential value to organizations and their employees and customers, it also presents another major challenge: privacy.

The Case for IT Remote Support in Education Institutions

A few years ago, the school’s technical support could still cope with its tasks. Help with technology in the classroom, maintenance of educational platforms, statistics, accounting – all these were difficult, but it was still possible to handle a few people and the IT department of the school. But the pandemic has shown how educational institutions, from elementary schools to universities and academies, need more time to be ready for large-scale work in the digital space.

Tools To Make Your Remote Work Presentation Better

As a remote worker, you might have to give presentations to your colleagues or your customers in the office. These presentations are usually made to demonstrate or explain something. As such, it is crucial that you not only make your presentation exciting but also easy to understand. A good presentation can help you make an impact, but a bad one will leave people confused or even uninterested in what you have to say. Here are some of the tools that will help improve your presentation skills.

5 Proven Ways to Better Protect Customer Data

Technology and innovation have made access to customer data a walk in the park for many businesses. In today’s world, access to customer data is one significant way businesses can provide services that their customers will find acceptable. It helps you provide personalized services and offer customers products and services they will find relevant, which will lead to increased sales conversion. But, unfortunately, most good things have their downsides, and access to customer data is not excluded.

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On-Premises vs Cloud MDM deployment: Key Differences between them

On-premises vs cloud MDM deployment With the rise of SaaS application management, mobile device management (MDM) services have gained popularity among IT professionals. Modern computing environments rely on the efficient use and provisioning of resources. But which one is right for your business: on-premise or cloud MDM deployment? While this may seem like a simple question, there are many factors that come into play when deciding which method to go with. This article discusses the differences between on-premises vs. cloud MDM deployment. It will also present examples, use cases, and pros and cons of these two deployment options.