Operations | Monitoring | ITSM | DevOps | Cloud

Self-Driving Data Highways: Realizing the Strategic Advantages of Autonomous IP Optical Networks at OFC26

In the telecom industry, leaders are under pressure to deliver more—more capacity, more agility, more reliability—while managing rising complexity with fewer resources. The network is the circulatory system of the modern telco, yet it’s still often operated like a patchwork of manual roads, each requiring constant human intervention. This model worked when traffic was predictable and growth was linear.

Helping Businesses Manage Blocked Calls: How SIP 603+ improves transparency in troubleshooting Call Failures

Imagine pulling up to a gas pump, inserting your credit card, and having the display on the pump say “denied”. You call your credit card company, and they say, “Oh, we don’t know, maybe it’s the merchant’s fault, or the card reader is bad…, we can look into it and get back to you in a few weeks.” Most of us would be pretty upset with that response.

Telus Communications Migrates from TDM services to VoIP Services

In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.

Why Aging Networks Put Critical Infrastructure at Risk-and What It Means for Us

Everywhere around us, technology is evolving at lightning speed, yet the networks which underpin these capabilities often lag behind. This gap creates vulnerabilities that can impact everything from energy grids to emergency services. Forbes recently explored this urgent issue in an article featuring insights from our CEO Bruce McClelland, who shared an informed perspective on why modernization is essential, not optional. I encourage you to take a few minutes to read the full article.

Optimizing DCI for AI Growth: All Roads Lead to Managed Optical Fiber Networks

The accelerating demand for artificial intelligence and cloud-based applications is fundamentally altering how organizations approach physical infrastructure. As data center construction shifts toward rural geographies in search of affordable power and real estate, the connectivity binding these facilities together has become a critical bottleneck. Network architects and CIOs are currently facing a complex decision matrix regarding Data Center Interconnect (DCI) deployment.

Technical Debt for Middle Mile Broadband: Why Access-Agnostic Intelligent Middle Mile Matters

Technical debt refers to the future costs and limitations incurred when organizations opt for short-term solutions over robust, long-term scalable architectures. For the middle mile, technical debt often manifests as equipment or network designs that restrict long-term flexibility, scalability, or interoperability.

Ribbon & Comporium - A FiveYear Transformation to an AllIP Voice Network

From 2015 - 2020, Ribbon Communications and Comporium have partnered on a comprehensive modernization of Comporium’s voice infrastructure, replacing legacy switching systems with a fully IP‑based architecture built on Ribbon’s C20 Call Controller and Session Border Controllers (SBCs). This long‑term collaboration has enabled Comporium to enhance service reliability, streamline operations, and introduce a new generation of customer‑focused voice and unified communications offerings.