Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to launch Release 22—our most advanced update yet. It delivers smarter controls, deeper customization, and long-term reliability. Key improvements include enhanced handling of TTY messages with Wireshark support, flexible call history recording, new Stir/Shaken override options for better traceability, and real-time call limit tracking with an upgraded interface. Plus, starting March 25, 2026, SIP code 603+ will notify callers when calls are blocked due to analytics, in line with FCC regulations.

We’re getting ready to take the stage at Network X in Paris, where Ribbon has been nominated for Most Innovative Optical Transport Use Case & Most Innovative IP Transport Solution. But before that, we’re hosting a special 30-minute preview to show you what’s coming. Join Jonathan Homa and David Stokes from our Solutions Marketing team as they walk through how Ribbon is advancing toward autonomous networks with.

Ribbon Acumen is an AIOps & Automation platform for voice and data networks. It's comprised of a series of ready-made applications and a Builder capability that enables organizations to combine those applications with AI to create custom workflows. Those workflows can analyze and react to data from devices and applications, enabling Acumen to automate network deployment and operations, as well as provide tools to rapidly resolve issues.

Many providers still use outdated, costly networks and face rising expenses with fewer staff and failing infrastructure. Ribbon offers flexible solutions for full or gradual modernization, even in mixed legacy environments.

• Residential and business service strategies Mitch Simcoe (Sr. Director IPO Solutions | Ribbon) & Terry Chevalier (Found and Managing Director | Sunstone Associates)

Managing your network effectively requires a robust, multi-layer platform designed for automation, allowing for streamlined processes and enhanced efficiency. By empowering your citizen developers to take the reins in automating network tasks, organizations can drive innovation and responsiveness.