A product’s user experience consists of the before, during, and after of a user’s interactions with it, or more precisely, their expectation, satisfaction, and fulfilment. Experience can be influenced by anything from marketing materials, product reviews, interaction with sales, through to cost, installation and onboarding process, product stability, post-sales support, and numerous other factors. So it’s clear that creating a positive experience is a collective responsibility.

Every Puppet practitioner can appreciate the wealth of information stored inside PuppetDB. Although Puppet Enterprise console offers some insights into the data, we sometimes need rich dashboards, possibilities to correlate data about facts, nodes and reports and drill-down features. In short, we wish there were a way to unleash the full power of PuppetDB data to create situational awareness about our estate. This article will show that PowerBI is a very powerful companion to PuppetDB.

Editor's note: This blog post was originally published on relay.sh. Today we announce Relay, an event-driven automation platform. Sign up now and try it out! Relay connects infrastructure and operations platforms, APIs, and tools together into a cohesive, easy-to-automate whole. Relay is simple enough for you to start automating common, if-this-then-that (IFTTT) style DevOps tasks in minutes and powerful enough to model multi-step, branching, parallelized DevOps processes when the need arises.