Operations | Monitoring | ITSM | DevOps | Cloud

Migrating to Broadcom’s next-generation DX APM will provide you with the benefits of a modern architecture, high scalability, and comprehensive observability. With its advanced capabilities, the platform can support your organization’s monitoring needs long into the future. For your convenience, below is a summary of frequently asked questions and answers on migrating to DX APM.

Security operations teams and IT operations teams share a lot in common. They have both spent the past decade grappling with systems that grow more complex every year and figuring out ways to handle ever-larger volumes of data. They also both face pressure to identify and remediate problems as quickly as possible – ideally, in real time. And they are supposed to do it all without breaking the bank.

An outstanding customer experience is one that keeps customers coming back, while spreading the word about their experience. Your applications are the heartbeat of that service delivery experience for both customers and other end users. When the experience wows, customer satisfaction grows.

As consumers, we are all intimately aware of our individual dependence on the internet. Now consider that dependency and apply it to the business-critical services that your company uses daily. Nearly overnight, companies are at the mercy of the internet, a network of public networks as nearly all employees work remotely and apps that were once hosted internally move to external SaaS providers.

Broadcom Software just announced the intention to acquire AppNeta, a pioneer in end-user experience over the internet. AppNeta will be integrated with DX NetOps, the network monitoring software portfolio within Broadcom’s Enterprise Software Division. The acquisition marks a key milestone in the DX NetOps vision to assure Network Observability Anywhere. AppNeta adds solutions, technologies, and people that will enable DX NetOps to deliver more value to our customers and partners.

I recently talked with James Kao, Head of Engineering for APM at Broadcom. James leads the global development team to deliver the AIOps and application monitoring solutions that power the world's most successful businesses. He has had a diverse background in application development and monitoring across development, product management, and solution engineering roles over the last 20 years at both large enterprises and startups such as Oracle, ClearApp, and The Middleware Company.