Operations | Monitoring | ITSM | DevOps | Cloud

DNS Monitoring

You can now monitor DNS records directly from Hyperping. DNS issues are often invisible until your users start complaining. With DNS monitoring, Hyperping checks that your records resolve correctly from multiple locations and alerts you the moment something goes wrong. Head to your monitors dashboard to create a DNS monitor. You can also manage DNS monitors via the API. Questions? Reach out via in-app chat or email us at hello@hyperping.io.

Healthchecks and Cron Jobs on Status Pages

You can now add healthcheck and cron job monitors directly to your status pages. Until now, status pages only supported HTTP monitors and browser checks. You can now display the status of your background jobs, scheduled tasks, and internal services right next to your existing monitors. Head to your status page settings to add healthchecks to your sections. Questions? Reach out via in-app chat or email us at hello@hyperping.io.

Introducing the StatusPage.io Import Tool: Migrate Your Incident History to Hyperping in Minutes

Switching status page providers shouldn't mean losing years of valuable incident history. Your service timeline tells the story of your reliability journey—outages you've overcome, maintenance windows you've scheduled, and the trust you've built with transparent communication. Yet most migrations force you to choose: start fresh with a clean slate or manually recreate years of historical data.

5 DevOps Team Structures (Plus Actionable Strategies for Automation, Monitoring & Culture Change)

An effective DevOps team is about creating the right structure, culture, and processes that enable collaboration across traditionally siloed departments. The right DevOps team structure can dramatically improve software delivery speed, reliability, and overall customer satisfaction. But what exactly makes a great DevOps team? And how can you build one that works for your organization?

Incident post-mortems: the complete, blameless guide

Most companies run post-mortems like autopsies. They dissect the corpse, assign blame, and file it away. The body count keeps rising. Here's what actually works: post-mortems as learning machines. Systems thinking over finger-pointing. Patterns over pain. What you'll get: A copy-paste template, real metrics that matter, and the mindset shift that turns outages into intelligence. Who this is for: SRE leads tired of repeating incidents. Engineering managers who want learning over theater.

Public vs private status pages [cost analysis, security, compliance, and more]

When your service goes down at 3 AM, how do you communicate with your customers? This question keeps DevOps teams and customer success managers awake at night, and for good reason. The way you handle incident communication can make the difference between retaining customer trust and watching it evaporate. Status pages have become the standard solution for incident communication, but there's a critical decision every organization faces: should your status page be public or private?

Proven escalation policy framework (w/ templates & checklists)

I bet every support team lead has had that moment — a critical incident spiraling out of control because nobody knew exactly when or how to escalate it. Been there, done that. But here's the thing — most organizations treat escalation policies as an afterthought, usually cobbling together makeshift procedures only after a major incident has already caused havoc. There's nothing wrong with learning from experience, of course. It's just not the best approach. So what's better?

MTTR, MTBF, MTTA & MTTF - Metrics, examples, challenges, and tips

When your system crashes at 3 AM and customers start flooding your support channels, every minute feels like an eternity. Mean Time to Repair (MTTR) measures exactly how long these painful moments last and more importantly, how you can make them shorter. MTTR tracks the average time between when a failure occurs and when your system is fully operational again. This metric directly impacts customer satisfaction, revenue, and your team's sanity during incident response.