Longtime customer Rackspace knows a thing or two about operating at scale. As a multicloud solution provider, Rackspace leverages Zenoss to help their customers maximize the benefits of modern cloud by delivering proven multicloud solutions across applications, data and security. With Zenoss, they’re able to monitor the health of over 70,000 managed resources across the globe.

In this video, we explain what topology is and why it’s critical for the success of AIOps projects. Simply adding machine learning to event correlation has proven an ineffective approach for root-causing IT issues in environments of any size or complexity. If you’re considering different approaches to AIOps, there are two questions you need to ask about topology. This brief video will arm you with those questions and will help make your AIOps project(s) successful.

In this video, Trent Fitz, chief marketing officer of Zenoss, explains the key difference between Generation 1 and Generation 2 AIOps platforms. As organizations develop strategies for implementing AIOps and as they consider different vendor approaches, it’s critical to understand the differences between those approaches. This brief video will help arm you with a key question you need to ask to easily identify the difference between Gen 1 platforms and Gen 2 platforms. It’s all about the types of data being collected.

Trent Fitz, CMO at Zenoss, covers some of the key highlights in the recently released Gartner Market Guide for AIOps Platforms. Having lived in the AIOps world since its inception, Trent offers insights on how to interpret key observations in the research, including the contrast between different types of AIOps tools, common pitfalls, and the direction of the market itself.

Sean McDermott of the Find Flow podcast, brought to you by Windward, interviews guest speakers from Zenoss: Trent Fitz, chief marketing officer, and Ani Gujrathi, chief technology officer. In this insightful episode, they dive into how AIOps has evolved and continues to evolve. We’ve come a long way from Gen 1 AIOps, which was based mainly on root-cause analysis, or pinpointing a problem for the IT team. Gen 2 AIOps is here, and it is the next step up in AIOps. It provides faster insights with topology and connectivity built into the AIOps system.