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The latest News and Information on Service Reliability Engineering and related technologies.

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What Are Syslog Levels and Why Should You Care?

Jan 29, 2025 By Anjali Udasi In Last9
Syslog is a foundational part of logging in Linux and Unix-based systems, helping engineers efficiently capture and analyze system events. Among its core components, syslog levels play a crucial role in categorizing logs based on their severity. Understanding these levels can significantly improve troubleshooting, monitoring, and alerting strategies.
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RUM: Key Metrics and How to Measure Them

Jan 29, 2025 By Anjali Udasi In Last9
User experience (UX) is key to success. To ensure your web or mobile app performs well, RUM (Real User Monitoring) helps you track real-time interactions with actual users. It gives you valuable insights into how your audience experiences your product. In this guide, we’ll explore what RUM monitoring is, why it matters, and how it can help boost performance and user satisfaction.
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The Evolution of Enterprise Incident Management

Jan 28, 2025 By Vishal Padghan In Squadcast
In today's fast-paced digital era, ensuring seamless operations is more critical than ever for enterprises. Systems are more complex, customer expectations are at an all-time high, and the margin for error has dramatically narrowed. The way organizations respond to and manage incidents has undergone a remarkable transformation. From the reactive approaches of the past to the AI-driven, proactive strategies of today, enterprise incident management has evolved to meet the challenges of a rapidly changing technological landscape.
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IoT Monitoring: Why It Matters and How to Do It Right?

Jan 28, 2025 By Anjali Udasi In Last9
The Internet of Things (IoT) is no longer a futuristic concept—it’s a reality that’s transforming industries, businesses, and everyday life. With billions of connected devices generating vast amounts of data, managing and monitoring these devices effectively has become a critical task for businesses seeking to optimize operations, enhance security, and ensure seamless performance.
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TCP Monitoring Made Simple: Keep Your Network in Check

Jan 28, 2025 By Anjali Udasi In Last9
TCP monitoring works behind the scenes, ensuring smooth data transfers and reliable communication between devices. Without it, troubleshooting slow connections or dropped packets becomes a guessing game. In this blog, we’ll break down why TCP monitoring is crucial, how it works, and some key insights to help optimize your network performance and speed up troubleshooting.
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Error Logs: What They Are, Why They Matter, and How to Use Them

Jan 28, 2025 By Anjali Udasi In Last9
Whether managing a web application, monitoring an API, or tracking system performance, error logs are your first defense in troubleshooting and improving your systems. However, understanding them beyond the basics can make all the difference in diagnosing complex issues and enhancing the overall user experience. In this in-depth guide, we’ll explore everything you need to know about error logs, including how to read them, why they matter, and some tricks to make them work for you.
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An Easy Guide to OpenTelemetry Environment Variables

Jan 27, 2025 By Anjali Udasi In Last9
When working with OpenTelemetry, environment variables play a crucial role in configuring and customizing your setup. These variables provide a flexible and convenient way to adjust settings without needing to change code, allowing you to fine-tune your OpenTelemetry installation across different environments.
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OpenTelemetry Collector with Docker: A Detailed Guide

Jan 24, 2025 By Ujjwal Goyal In Last9
Monitoring and observability have become the backbone of reliable software systems. OpenTelemetry, a CNCF project, has gained immense traction as the go-to framework for collecting and exporting telemetry data. But what makes it even more powerful is its Collector—a vendor-agnostic tool that simplifies data processing. Combine that with Docker, and you’ve got a robust, portable, and scalable observability solution.
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The Domino Effect of Outages with Nuno Tomás, Founder of isDown.app

Jan 24, 2025 By Rootly In Rootly
Humans of Reliability: Keeping systems up and the lights on isn’t just about technology—it’s about the people behind it. In this episode, we’re thrilled to chat with Nuno Tomas, founder of Isdown.app, a vendor outage monitoring tool transforming how teams handle third-party incidents. Nuno shares his journey from software engineer to entrepreneur, the pivotal 4 a.m. moment that inspired Isdown, and the challenges of balancing startup life with family. We dive into the complexities of incident communication, how to tackle alert fatigue, and why transparency is key to building trust in SaaS.
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