True Cost of Out-of-Stocks & Overstocks

True Cost of Out-of-Stocks & Overstocks

Feb 3, 2023
antuit ai

Out of stocks and overstocks cripple retailers’ businesses. Fifty nine percent of consumers report that they leave stores due to empty shelves – and this is only a small part of the problem. What is the financial cost to retailers? How is it impacting customer retention? And what is working and not working to solve these issues?

For more than 15 years, IHL Group has been tracking the worldwide cost of Inventory Distortion (combined costs of out of stocks and overstocks). In this latest report, IHL investigates the troubles retailers face while mired simultaneously by both out-of-stocks and overstocks. Discover the costs and trends experienced during the last 2 years as well as consumers self-reported reasons for leaving stores without purchases. Can retailers handle the truth?