With growing eCommerce channels and increased online shopping behavior, omnichannel retailers are grappling with the increased complexity brought on, in part, by current events, but more so the anticipated need to combine online and in-store merchandising, especially for the “new normal.” Siloed decisions around allocation, promotions, in-season pricing, inventory transfers, and fulfillment will fail to deliver the expected margin performance unless they address the interconnectedness of onlin

The grocery sector was arguably hit as hard by the pandemic as any and is still dealing with the most persistent hangover—namely ongoing supply shortages, inventory imbalances, and excessive spoilage and waste.