Supercharging the channel: SolarWinds announces new updates to Partner Programme
London, UK — 4th June, 2026 — SolarWinds, a leading provider of simple, powerful, secure observability and IT management software, today announced additional enhancements to its Reseller Partner Programme. This update marks a key milestone in the company's continued commitment to strengthening and evolving its partner ecosystem by providing better benefits, enablement opportunities, and a more predictable discount framework.
For reseller partners, these enhancements offer a clearer, more consistent framework for how
SolarWinds rewards investment and growth. By providing predictable benefits across tiers, SolarWinds is giving partners the tools and resources required to grow pipelines, accelerate deals, and support customer success.
"This latest iteration of our Partner Programme is further proof of our commitment to improve business outcomes for customers," said Barb Huelskamp, VP of Global Channel Sales and Alliances. "We continue to listen to partners and make specific changes that are aligned with their concerns. We understand that the more we empower our partners, the better equipped they are to solve the evolving and complex issues customers must navigate." The new enhancements span four categories:
- Benefits — Based on explicit criteria, partners will have access to improved tier-based benefits. These include an updated and simplified incentive programme with a new long-term rewards centre designed to drive continued investment.
- Enablement — SolarWinds continues to evolve its online certifications and will provide additional monthly webinars and newsletters. Partners will also have access to new specialisations, empowering them in specific disciplines to solve evolving and complex customer issues.
- Partner Experience — The Partner Portal experience was a specific point of emphasis in feedback from partners. As a result, partners will now have access to brand-new portal resources and functionality, including an enhanced NFR process and integration with Salesforce for seamless opportunity sharing.
- Discounting — SolarWinds is moving from recommended reseller discounts to published, tier-based discounts. This provides a more consistent framework that helps sales and channel teams align more predictably on programme execution.
"As our customers face unprecedented IT challenges, they need solutions that power business goals while simplifying IT operations," said Dale Foster, CEO of Climb Global Solutions. "SolarWinds provides comprehensive solutions that meet these challenges head-on. More importantly, their partner programme empowers us to confidently approach our customers with the answers they need in today's digital landscape."
To ensure a smooth transition, SolarWinds is launching an extensive series of enablement resources and dedicated office hours to prepare the ecosystem for the official programme go-live. While new, explicit tier requirements are being introduced, partners will have a full year to align with the updated standards, supported by a new Fast Track Programme designed to help high-growth partners accelerate their status through temporary elevated positioning.
These partner programme enhancements will go into effect on August 3. For more information, visit the partner portal here.
About SolarWinds
SolarWinds is a leading provider of simple, powerful, secure observability and IT management software built to enable customers to accelerate their digital transformation. Our solutions provide organizations worldwide—regardless of type, size, or complexity—with a comprehensive and unified view of today's modern, distributed, and hybrid network environments. We continuously engage with IT service and operations professionals, DevOps and SecOps professionals, and database administrators (DBAs) to understand the challenges they face in maintaining high-performing and highly available hybrid IT infrastructures, applications, and environments. The insights we gain from them, in places like our THWACK c ommunity, allow us to address customers' needs now and in the future. Our focus on the user and our commitment to excellence in end-to-end hybrid IT management have established SolarWinds as a worldwide leader in solutions for observability, IT service management, application performance, and database management. Learn more today at www.solarwinds.com.
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