Receiving a phone call from an unfamiliar number—and deciding whether or not to answer that call—has become an increasingly pervasive problem for nearly everyone. Sophisticated robocalls and Caller ID spoofing are now a regular (albeit frustrating) part of consumers’ daily lives.

Remote and hybrid work have made Microsoft Teams a core tool in nearly all large organizations. Many business leaders and IT administrators would like to extend the value of Teams to enable users to make and receive business phone calls. This improves the productivity of their employees by keeping them connected with customers, business partners, and co-workers in the office, at home, or even on the road.