PeopleCert announced the launch of a new Continuing Professional Development program by which “all candidates with a PeopleCert Global Best Practice certification can choose to renew within three years of their original certification dates.” This radically changes the situation for certified professionals since ITIL certifications were perpetual – until now.

With a large number of contracts constantly in flux, it's easy for any organization to forget when a contract is superseded by a new version or expires altogether. This can lead to missed opportunities and even costly fines if certain aspects of contract compliance aren't adhered to. For busy IT teams, it is increasingly important to stay on top of contract expiration dates and create remedies to keep up with the fast-paced changes.

As an organization grows, so does its business and IT infrastructure. The relationship between assets gets more complex, so it becomes essential to keep a map of that ecosystem to anticipate issues, optimize your budget, and reduce downtime. That’s exactly why you should learn how to build a CMDB (Configuration Management Database).

The main purpose of ITAM software is to provide you with a complete and comprehensive inventory of your organization’s IT assets. However, narrowing this to technology leaves out non-IT assets, and prevents you from managing your stock cost-effectively. For that reason, it’s essential to build a non-IT asset inventory along with the hardware and software ones. This way, you’ll have a truly unified inventory to see your assets’ relations and act in consequence.

System Administrators use various tools to get the job done. Among that tech stack, SysAdmin password generators are an absolute must. However, there are a lot of options to choose from, and making the right choice can often be a daunting task. Similar as we did a while ago with enterprise password managers, let’s review the favorites, and break their pros and cons down into digestible information.

As much as some IT admins may claim otherwise, using Excel for Asset Management is not a good idea. MS Excel is a powerful tool and has served analysts, accountants, finance personnel, the logistics team, and even IT admins ever since its inception. It has become one of the most ubiquitous office software ever since its initial release. Of late, Google released Sheets, a product similar to Microsoft Excel, as a potential competitor.

2023 brings lots of exciting new features to InvGate Service Desk and InvGate Insight. We’re starting this year with some great product improvements that will make your experience using them even better. This month, we’re bringing you: Let’s see what this is all about.