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The latest News and Information on Managed Service Providers and related technologies.

Increase Efficiency with an IT Command Center: N-able Passportal and Auvik

In this webinar, co-hosted by Max Eidsvik of N-able Passportal and Patrick Albert of Auvik, you will learn steps you can take to create an IT command center that will make you more efficient and more proactive. Our hosts discuss best practices including documenting all processes, recording device support information, keeping a full inventory, standardizing client information, linking complimentary documents, and more!

How To Increase Efficiency by Empowering MSP Employees

The success of any managed service provider (MSP) is dependent on the people who work for it. When MSP employees are dissatisfied, unhappy, or unengaged they will be less be motivated, efficient, and productive. Employees make or break a company, so it’s vitally important to keep them satisfied with their work.

5 tips for choosing a managed database service provider | Aiven Cloud Chats

Aiven's Senior Solution Architect David Esposito goes through five important tips on choosing the right DBaaS vendor for your situation. Having these in your back pocket when you're looking for your future service provider should make the process a bit easier. And ultimately help you make the right choice! TIMESTAMPS

RMM Release Notes: New Apple Commands, AV and Backup Checks, New EDR Release and more!

No doubt you’ll have noticed RMM recently had a little palette refresh with the launch of N-able, which we’re super excited about. Important: Make sure you update the agent version on all your devices regularly to take advantage of feature enhancements, bug fixes and security updates. Go to Agent — Agent Auto-update Settings. Apple Device Management: New ‘Remote Wipe’ and ‘Checkout’ commands for ADM-enrolled Macs, so Macs and iOS now offer the same set.