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The latest News and Information on Managed Service Providers and related technologies.

Why should you audit privileged access management?

To pull off a data breach, today’s cybercriminals have some formidable tools at their disposal. They can use software to guess simple passwords. They may infect a system with ransomware, only returning stolen information when they’re received payment. They might choose to deploy a social engineering attack and gain access to a network through human error.

What is IT Documentation Software and Why Do You Need It?

Any MSP owner or IT director knows the pain of losing valuable institutional knowledge. While often overlooked, strong IT documentation can be the difference between hours, potentially days, of downtime and a smooth operation. To avoid these costly missteps, IT pros are increasingly turning to IT documentation software to help document, standardize, and use contextual information about their IT environments.

NinjaOne Adds Image Backup, New Security Bundle to Battle Ransomware

Today, NinjaOne, a unified IT operations platform for MSPs and IT departments, has introduced new image backup capabilities to Ninja Data Protection, the company’s natively developed backup and disaster recovery solution. Additionally, the company is now offering Ninja Protect, a new bundled security product with BitDefender to improve users cybersecurity standards and resist ransomware.

MSP Remote Monitoring & Management Tools

eG Innovations is an end-to-end performance monitoring solution provider with a dedicated MSP solution and an MSP partner program to allow MSPs to use our functionality to provide value-added premium services. For example, MSPs use our eG Enterprise solution to provide managed first line helpdesk support or to provide dashboards and portals to enable individual clients to monitor their IT infrastructures and applications.

Show Your Support for Small Business This Holiday Season

In 2010, American Express® launched #ShopSmall, the first national campaign to promote and support small businesses. The campaign culminates with Small Business Saturday, observed yearly on the day following Black Friday, a day that is classically a high traffic day for shoppers to spend big with corporate retailers. NinjaOne prides itself on being a vendor with small business roots, having started with humble beginnings and being led by a team of independent IT leaders.

Mail Assure achieves top result in Virus Bulletin testing

We’re pleased to announce that N-able™ Mail Assure has received a top result in an independent test conducted by the Virus Bulletin, an industry-renowned test laboratory and an important reference for specialists and businesses concerned with computer security. So, what exactly is this test and how did Mail Assure achieve such a great score?

N-able Backup: The Cloud-First Data Protection Solution

Yes, data volumes are growing, but online backup doesn’t need to be a loss leader—or a break-even solution. Simplify your approach with the N‑able™ Backup solution. Scale with your customers’ growth and turn backup services into a driver of profitability for your business. · Protect your customers’ data, wherever it is.· Minimize human error and improve efficiency.· Deliver higher levels of service.· Outsmart ransomware with direct-to-cloud backups.· Back up more frequently, and archive data longer, at no extra cost.

MSP Live Chat: Microsoft 365 Management and Security in 2022

What big moves can we expect from Microsoft in 2022? And how are savvy MSPs planning ahead? Price hikes. Name changes. New offerings. Oh my. Keeping up with Microsoft is a full-time job these days. Luckily, we've got experts dropping by the Live Chat to keep you in the loop. Join us, CyberDrain's Kelvin Tegelaar, and others as we dive into the latest big announcements from Microsoft and talk modern approaches to M365 multi-tenant management and security.