The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.

Decomplexify Your Everything Chrystal Taylor and Jeff Stewart The increasing complexity of IT means new skills are always needed to keep up and stay relevant, but acquiring new skills takes time. Having the right set of tools is essential for success. In this session, we'll break down how to decomplexify and what the heck that means. It's time to consolidate what can be consolidated, break down barriers, reduce waste, and manage the madness.

Automate Your Way To Peace and Happiness Sascha Giese and Michael Clark What's the one thing that computers do better than humans? Making decisions based on given inputs. Let your service management solution automate that next step for you. What's the worst that could happen? Smaller ticket queues? More satisfied end users? Better uptime? More time with your loved ones? We think it's worth the risk.

Watch the full session at: slrwnds.com/TC24 Playing 4D Chess: The Modern IT Story Knight to E-4. Security professionals consistently make moves to fend off attackers. Unlike chess, it takes a team effort to keep up against modern cybersecurity threats and implement changes company-wide. Two pros take you through a day in the life of the security team. Hear practical use cases to help you and your organization improve your security stance. Check and mate.

Have you ever tried to scroll up a piece of paper? Have you described a GIF during an actual conversation? To save you from these embarrassing situations, hosts Chrystal Taylor and Sean Sebring identify some telltale signs that it’s time to Log Off (trumpets blaring) and suggest some new ways to spend your time as you wean from the screen. Touch grass, smell the roses, give your thumbs a much-needed break right after this episode.

Watch the full session at: slrwnds.com/TC24 Silos are for Grain, Not IT Cheryl Nomanson and Kevin M. Sparenberg Previously, only managers, directors, and the CTO spoke beyond the traditional team boundaries. Those days are done. End users are more demanding than ever. Your IT infrastructure has expanded to keep up, but have your observability solutions kept pace? Reacting to customer incidents is the responsibility of all members of IT, from the service desk technician to the C-suite. We'll show you how to break down those silos.

Watch the full session at: slrwnds.com/TC24 SHIFT LEFT: A Better Approach to DataOps Kevin Kline and Kevin M. Sparenberg You're familiar with DevOps, but have you thought about DataOps? Data Operations is all about breaking down barriers between data managers and data consumers. DevOps is centered on product development, while DataOps shortens the cycle time for analytics and align with organizational goals. In short, DataOps helps you make data-driven decisions.

Watch the full session at: slrwnds.com/TC24 The Integration Equation David Russell, Bryce Mata, and Chrystal Taylor Resolving an incident before end users are impacted is the new standard, but managing separate observability and incident management solutions is tempting fate. You are at risk of an issue slipping through the cracks. It's time to consolidate, streamline, and decomplexify your operations. Hybrid Cloud Observability combined with SolarWinds Observability and SolarWinds Service Desk make all of this much, much easier.

Tired of end-user complaints about VoIP call quality? Learn how SolarWinds VoIP & Network Quality Manager monitors WAN performance of your remote sites by tracking key edge-to-edge router and VoIP call paths to ensure call quality using Cisco IP SLA technology that can be used standalone or integrated seamlessly with Network Performance Monitor. VoIP & Network Quality Manager correlates call detail records (CDRs) with Cisco IP SLA Operations, and delivers VoIP call statistics for VoIP troubleshooting through a highly intuitive web interface that offers point-and-click simplicity and easy access to call performance statistics.

Ready to meet your new Service Desk sidekick? SolarWinds AI isn’t just another tool; it’s like having a teammate who understands the history of every ticket and always knows the best course of action.