Operations | Monitoring | ITSM | DevOps | Cloud

Companies must change the way they operate to combat increasingly sophisticated cyberattacks across ever-expanding attack surfaces. What we learn from one attack can help us protect against the next. Because the next attack is always on the horizon. What should you do to raise your defenses? SolarWinds President and CEO Sudhakar Ramakrishna and cybersecurity expert and Krebs Stamos Group Founding Partner Alex Stamos discuss our plan for a safer SolarWinds and customer community – grounded in principles you can follow to secure your enterprise.

Turning data into information and information into decisions are some of the most common challenges facing any monitoring professional. A clean, easy-to-interpret dashboard can go a long way in turning those raw numbers into actionable decisions. In this heavily requested follow-up episode, Kevin M. Sparenberg, technical content manager for THWACK®, presents a step-by-step build for modern dashboards.

We all wish we could be a little bit more efficient or get our work done just a little bit faster. In a perfect world, being a Network Admin would be a breeze. We can’t promise to get you out of the office by 5, but here are some network IT tips to (hopefully) make your day easier.

It's no secret IT Ops and Security teams don't have the most glowing relationship. The simplistic reason is while Ops is responsible for making work and communication as seamless and accessible as possible (and therefore wants everything open), Security is focused on making it as difficult as possible for the wrong people to get inside (and therefore wants everything closed). But beyond the trite hot takes, fundamentally, both teams want to keep the bad guys out without stifling productivity. And when these two groups work together—Well, it’s magic. Timothy Brown, SolarWinds VP of Security, is here to tell you how to reduce friction with some advice and real-world examples.

SolarWinds® ipMonitor® is designed to provide essential IT monitoring for network devices, servers, and applications, at an affordable price. From a single console, you can see the up/down status of your devices, CPU, memory and disk usage, and performance issues with your critical services or processes.

SolarWinds® ipMonitor® is built to be quick, affordable, and agentless monitoring software for your network, servers, and applications. ipMonitor delivers out-of-the-box visibility into essential availability and performance metrics for your critical IT environment, and includes a built-in database and web server, so you don’t need to install anything but ipMonitor.

The zero-trust model is critical for building a successful strategy to detect both internal and external cybersecurity threats. This approach requires setting and maintaining strict access controls and "no trust" as the default to all, including those already inside your network. There are several steps needed to properly evaluate your organization's current state before you can start implementing best practices.

As a network engineer, you're responsible for the uptime and stability of network infrastructure. One of the keys to keeping a happy and healthy network is making sure the devices are running firmware free of bugs and known issues. It may be tedious, but it's still relatively easy to do firmware upgrades if you only have one or two devices. But now, most environments have dozens of devices deployed at remote sites and branch offices. If you need to do a firmware upgrade on all of those, it's a whole different matter. This is where Network Configuration Manager can help by automating the normally manual process of firmware upgrades.

Service level agreements (SLAs) can help drive accountability and customer satisfaction (CSAT) within IT service management. Watch this video to learn a few best practices for building SLAs within SolarWinds Service Desk.

The service desk is full of data that can improve service delivery. Tracking relationships and record history through a configuration management database is a great way to leverage this data. Watch this video to learn more about the visual CMDB in SolarWinds Service Desk and how to maximize it within ITIL practices.