AI-Suggested Solutions in Seconds #shorts #AI #itsupport

AI-suggested solutions in Alloy Navigator surface answers from past tickets and knowledge base articles—fast. No guessing, no digging! Get quick, relevant suggestions based on your team’s real history and keep internal knowledge alive, even when people move on.

In this video, we used gpt-4o-mini for completions and text-embedding-3-large for generating embeddings from OpenAI.

🔧Works great for IT support teams, help desks, and service desks looking to automate responses, improve resolution times, and make the most of their internal knowledge.

Visit www.alloysoftware.com to learn more, and stay connected by following us @AlloyNavigator

Try it yourself! Request your free trial here: https://www.alloysoftware.com/demo/

✨AI-suggested solutions and other AI-powered insights for ITSM were introduced in the Spring 2025 release of Alloy Navigator, both Enterprise and Express editions.
#AI #itsupport #AlloyNavigator #gpt4o