A good customer experience is one of the most important metrics of success for financial services, whether it's in person over the phone or on a device. And to deliver information transactions and interactions quickly and efficiently to your customers, you need to rely on a vast collection of interconnected technologies that work seamlessly together.

Nick Hassell, Senior Director of Sales Engineering for North America at ScienceLogic provides a short introduction of Sciencelogic, our value proposition, and a demo to show a couple use cases.

Understanding the AWS infrastructure and dependencies across services can be very challenging. In this video we will show you a powerful way in which ScienceLogic makes solving this challenge very simple.

There's a lot of hype in the marketplace about AIOps right now, and there's a lot of people who've got some interesting ideas about what it should be. The most common idea that I hear is that it's essentially a layer of AI magic that sits across everything that you've got in your IT tooling today and then make sense of all of that for you and then we'll decrease the number of incidents you have and reduce your MTTR...

Customer Experience is at the heart of ScienceLogic product design, especially making the power of the SL1 platform easy to use. The latest release brings a slew of user interface (UI) and workflow improvements, as well as significant enhancements to the SL1 Global Manager. In this video you’ll learn how Global Manager allows teams to consolidate operations across multiple environments a single dynamic view. You’ll also discover how supporting distributed operations, regional data homing to support regulatory requirements like GDPR, multitenancy, and specialist team support is easier than ever with ScienceLogic SL1.

When problems occur, IT Operations must often address a recurring challenge first: wasted time. Before they can resolve the actual issue, they must manually collect critical diagnostic data from a variety of tools, open tickets, and finally route fully populated incidents details to the correct team for resolution. These delays extend service outages, increase operational costs, and worst, frustrate customers. In this video you’ll learn how ScienceLogic SL1 shrinks MTTR by automatically opening tickets, populating critical troubleshooting details, and route them to the right person at the right time.

Hear from Southwest Airlines on how automation has not only positioned it to maximize its engineers' time, it has enabled Southwest to standardize and get predictive over the things that can virtually resolve themselves.

Learn about the requirements Capgemini needed for transforming its Network Operations Center. Interwoven across all tools and processes, the visability to see all assets on the network in their current state, and provide enrichment, automation, and auto ticketing was paramount to the success of the journey to AIOps.

Listen in while Capgemini provides an overview of how ScienceLogic has effectively helped reduce major incidents, publish to the service dashboard much faster, and how event enrichment has helped tremendously with their response strategy.