Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

How to spot issues in Microsoft Teams - even if users don't open tickets.

The latest release of Martello Vantage DX includes new data rich dashboards to monitor Microsoft Teams performance including actionable insight into call volume, top ten affected users, locations, and meetings. See how you can quickly spot Microsoft Teams performance issues with our latest release.

Operator Connect vs Direct Routing: Getting the Most from Microsoft Teams PSTN Functionality

Organizations already heavily reliant on Teams for its collaboration and communication capabilities are using either Phone System, Operator Connect or Direct Routing functionality for PSTN connectivity.

Enhance Microsoft 365 and Microsoft Teams Performance

We have all seen multiple customers deploying Teams without adequate network capabilities and without any proper way to measure, troubleshoot and improve the user experience. That is why solutions like Martello are highly recommended to our Enterprise size customers.

Ensuring Microsoft Teams Service Quality for the Hybrid Workforce

Managing Microsoft Teams and Microsoft Office 365 application performance requires deep insight into the real user experience as well as coordination between IT departments and service providers that each work with different tools with different objectives. IT teams often struggle to qualify and solve application performance or voice quality issues because available data from user feedback and traditional monitoring tools don’t provide substantial insight into the user experience.

How to Ensure Microsoft Teams Meeting Reliability

Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere. In this series of videos, we explore the most common Microsoft Teams performance use cases that our customers managed with our help. Our Microsoft Teams monitoring solution enables the IT to prioritize and resolve problems to optimize the performance of Microsoft Teams, Microsoft Office 365 and business applications delivered to the business lines and customers.

How to Limit the Impact of Microsoft 365 and Microsoft Teams Outages

Dependence on Microsoft Teams has never been greater, and the pressure is on for IT teams to deliver exceptional user experiences – anytime, anywhere. In this series of videos, we explore the most common Microsoft Teams performance use cases that our customers managed with our help. Our Microsoft Teams monitoring solution enables the IT to prioritize and resolve problems to optimize the performance of Microsoft Teams, Microsoft Office 365 and business applications delivered to the business lines and customers.