Operations | Monitoring | ITSM | DevOps | Cloud

The business of a platform organization: A look into ROI and metrics

A successful platform is normally measured by adoption and usage — important metrics to track to ensure you’re serving your internal customers. From a business perspective, though, you also need to show that your platform delivers a worthy return on the investment your organization makes to build, run, maintain and evolve it.

Using Process Mapping to target your automation efforts

In the Puppet Solutions Architect team we work closely with customers to examine existing processes and improve them through automation. We use a lightweight version of Event Storming that has proven to be very effective at reducing toil and applying automation effectively, and in this session, we will show you how you can use this technique yourself.

Build Connected Solutions with APIs at Scale

As we have seen, the world can change quickly. What you were working on yesterday may not be what you work on today. How do you adapt and be able to existentially flex, stay ahead, and deliver quickly. This session will look at how to do this by building composable solutions with APIs to integrate, connect, and automate various infrastructure operations. Leverage various cloud APIs to build high quality solutions through reusability and sharing for quicker time to delivery.

Full Circle: From Puppet to Google and Back Again

Deepak and Kelsey have a long history in a shared industry — they both worked at Puppet when it was still called Puppet Labs, and collaborated on some of the most exciting projects that made Puppet what it is today. Join Deepak and Kelsey for a fireside chat during which they’ll discuss the evolution of configuration management and automation, how their careers have overlapped and diverged, and what they envision for the future of cloud and ops.

Code-to-Cloud Visibility: An essential framework for DevOps success

In DevOps we are used to talking about application velocity. But velocity without a framework is short lived and potentially creates more risk than benefit. Code-to-Cloud visibility is the practice of making sure engineering teams have visibility across the entire SDLC in depth and breadth. With code-to-cloud visibility organizations understand the impact of application development from feature definition to it running in production.

A modern CMDB at the heart of automation

The classic view we have on the CMDB is no longer sufficient. Having a static database of Configuration Items that is heavily guarded by a Change Management process, no longer suffices in a modern, agile, or cloud-native environment. A modern CMDB should be the heart of your automation journey, both being managed by your automation as well as feed information back to your platform via automation. This session will tackle how focusing your efforts on a good, lean CMDB with the necessary (automated) processes around it, can greatly increase your platforms growth, maintenance and agility.