Operations | Monitoring | ITSM | DevOps | Cloud

Deciding between on-premise vs. cloud solutions is one of the biggest IT infrastructure choices businesses face today. Both options come with their own advantages and trade-offs. The right choice depends on your company’s needs, resources, and long-term growth plans. In this guide, we’ll break down the key differences between on-premise and cloud-based network management, covering factors like cost, security, scalability, and ongoing management.

Switching network management solutions can be a scary proposition, even when the system you have isn’t working well. After all, network management is the cornerstone of visibility, security, and IT operations, and if something is working “well enough” today, then leadership can be change-averse. However, sticking with a network management platform that isn’t a good fit for your environment can lead to waste, administrative overhead, visibility gaps, and reduced network reliability.

Server monitoring is the practice of continuously tracking server health, performance, and resource usage to catch issues before they cause downtime. When a server crashes, it can mean lost revenue, frustrated users, and a mad scramble to fix the problem. The right server monitoring tool helps your IT team stay ahead by providing real-time alerts and visibility into critical metrics. In this guide, we’ll break down how server monitoring works, why it matters, and what to look for in a solution.

MSPs and IT teams are trusted to maintain the security and compliance of sensitive data while also being on the hook for end-user experience. In and of itself, this is a tricky balancing act. When you add SaaS to the mix, compliance gets even more complex. SaaS compliance with regulations like GDPR, HIPAA, and CCPA is more complicated than traditional “castle and moat” style on-prem networks, where data resides squarely within an organization’s control.

Network loops are a bit of a boogeyman. Loops are necessary for a well designed, resilient network – it’s the way to achieve redundancy with switches. Done right, loops protect your network from outages. Done wrong, a loop causes a major outage.

You can’t monitor, protect, or fix what you don’t know. That simple concept helps explain why IT inventory management is the cornerstone of effective IT and security ops. However, given the highly distributed and dynamic nature of modern networks, maintaining an up-to-date inventory can be challenging. Modern IT assets are everywhere, from corporate data centers to third-party clouds to coffee shops where remote workers stop for a snack.

As a network administrator, having full visibility and control over your network infrastructure is critical. However, managing core network services like DNS, DHCP, and IP addresses can become complex, especially as your network grows. This is where DDI comes in. DDI (DNS, DHCP, IP Address Management) solutions integrate these essential networking functions into a single, centralized management platform.

Despite the headlines return to office (RTO) has been making, remote work and distributed workforces are here to stay. Case in point: a Robert Half report found that almost 9/10 workers considering a job change were interested in remote or hybrid roles1. For IT, that means solving the challenges of providing remote IT support for dispersed teams is a crucial part of the job. Getting remote IT support right takes a combination of strategy, tactics, and tools that can vary significantly from team to team.

Imagine running an IT department without a compass—no clear way to gauge performance, spot problems, or demonstrate value to the rest of the organization. Issues are escalating unnoticed, improvements are relying on guesswork, and when someone asks, “How is IT helping the business?”—it’s tough to give a confident answer. Without IT metrics, this chaos becomes a reality. Tracking the right IT key performance indicators (IT KPIs) transforms chaos into clarity.

If you’ve ever experienced choppy audio or video calls, slow website loading, or laggy gaming sessions, chances are you’ve dealt with either latency or jitter issues – or possibly both. These problems plague networks both large and small, from Fortune 500 companies to neighborhood coffee shops offering free WiFi.