You probably have seen ads where someone claims that their app can save you money by finding subscriptions you forgot about. I have a hard time imaging someone with $100s of dollars of expenses they forgot about, but I have had the occasional one that was missed. The problem is that people are inefficient when it comes to managing “stuff”. That is why there are so many places to store “stuff”.
There was a time not too long ago, before the cloud was a part of every enterprise technology conversation, when integration work was considered the purview of a specific architecture and engineering group. If messages failed to send, or services failed to respond, application stakeholders would create a trouble ticket for the integration team to address. In some ways, this separation of labor was effective enough at the time.