Operations | Monitoring | ITSM | DevOps | Cloud

Behind the Scenes: Shift-Based Schedules

Jun 4, 2026 By PagerDuty Inc. In PagerDuty
The PagerDuty team lifts the hood on the newly rolled out Shift-Based Schedules. This session breaks down how PagerDuty is moving away from layer-based architecture to a flexible system that natively scales with modern engineering teams and naturally fits their workflows. Timestamps: Speakers: Ken Choate (Software Engineer) Kelsey Yocum (Sr. Product Designer) MJ (Sr. Engineering Manager) Todd Murphy (Principal Product Manager)
View Video
pagerduty

Scribe Agent updates: no more manual note-taking or lost context

Jun 3, 2026 By Débora Cambé In PagerDuty
This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty Advance Scribe Agent updates (Generally Available) build towards this vision. When a major operational issue hits, there’s always someone drawing the short straw to take on the most thankless job in incident response: scribing the call. Chances are you were already that someone.
Read Post

Scribe Agent Updates

Jun 3, 2026 By PagerDuty Inc. In PagerDuty
Scribe Agent enriches two new Incident Workflow actions: add a Google Meet bridge and automatically transcribe it from the moment it starts, and post Periodic Incident Progress updates to the incident channel, enhanced with context from the ongoing call. Responders stay focused on resolution. Stakeholders stay informed. Critical incident knowledge documented.
View Video
pagerduty

Insights Agent: Deep operational intelligence where your team works

Jun 3, 2026 By Débora Cambé In PagerDuty
This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how PagerDuty Advance Insights Agent (now Generally Available for Microsoft Teams users) builds towards this vision. As AI accelerates development and teams ship more code than ever, operational data is everywhere; insights aren’t.
Read Post

PagerDuty User Group Toronto: Incident Enrichment, Automating Maintenance & New Event Capabilities

May 29, 2026 By PagerDuty Inc. In PagerDuty
Recorded during the PagerDuty User Group Toronto, May 2026 - part of Toronto Tech Week. About PagerDuty User Groups: Connect with PagerDuty users, share your experiences, and learn new ways to maximize the power of digital operations. It's a space where technical leaders and practitioners come together to collaborate, solve challenges, and get inspired by each other's successes.
View Video

Best Practices in the Slack Experience

May 26, 2026 By PagerDuty Inc. In PagerDuty
PagerDuty’s slack experience is evolving to help your teams organize better and resolve incidents faster. Use Triage Channels to collect telemetry and updates from your systems. Create dedicated Incident Channels for coordination and resolution. Give stakeholders the updates they need in Announcements Channels. Everyone in your organization can get the information they need easily.
View Video
PagerDuty Appoints John DiLullo as Chief Executive Officer

PagerDuty Appoints John DiLullo as Chief Executive Officer

May 12, 2026 By PagerDuty In PagerDuty
Jennifer Tejada Transitions to Executive Chair of Board of Directors After Serving as CEO Since 2016. John DiLullo Brings Deep Enterprise, Product and Go-to-Market Leadership Experience to Lead Next Phase of Growth. Company Reaffirms First Quarter and Full Fiscal Year 2027 Guidance.
Read Post

New in PagerDuty's Slack Experience: Dedicated Channels, Quick Declare & New On-Call Paging Commands

May 11, 2026 By PagerDuty Inc. In PagerDuty
For teams that live in Slack, incident management is getting a whole lot smoother. EA planned for May includes dedicated incident channels, one-click escalation, centralized configuration, onboarding tutorials, and new commands to page responders without leaving Slack.#IncidentResponse.
View Video

New in PagerDuty's Slack Experience: Dedicated Channels, Quick Declare & New On-Call Paging Commands

May 8, 2026 By PagerDuty Inc. In PagerDuty
For teams that live in Slack, incident management is getting a whole lot smoother. EA planned for May includes dedicated incident channels, one-click escalation, centralized configuration, onboarding tutorials, and new commands to page responders without leaving Slack.#IncidentResponse.
View Video

Copyright © 2026 OpsMatters™. All rights reserved.