Operations | Monitoring | ITSM | DevOps | Cloud

We’ve rolled out a small but useful improvement to the Status Page → General settings. Previously, the Support contact field in the footer only accepted: Based on feedback from our users, the field now also supports phone numbers. Status pages in StatusGator already offer a variety of customization options – including custom branding, layouts, monitor visibility, subscriber settings, and privacy controls.

Your Datadog dashboards tell you what’s happening inside your infrastructure. StatusGator helps you understand what’s happening with the vendors and services your business depends on. Now you can bring both together.

StatusGator now monitors more than 8,000 services now! From cloud platforms and AI tools to communication apps, payment providers, developer infrastructure, and business software, we continue expanding our monitoring coverage every day so teams can track everything that matters in one place.

We’ve rolled out an update to the Monitor metrics view to improve both performance and visibility into response time trends for website and ping monitors.

On May 22, 2026, merchants using Shopify experienced a brief but widespread disruption that affected access to product pages, collections, and administrative tools. While the outage lasted less than an hour, it created immediate challenges for businesses that rely on Shopify to manage inventory, update products, and operate online stores. StatusGator detected the developing incident at 10:20 UTC using Early Warning Signals, 18 minutes before Shopify officially acknowledged the outage at 10:38 UTC.

On May 18, 2026, organizations using Microsoft Fabric experienced a multi-hour outage that disrupted analytics workloads, reporting systems, and access to platform services across several regions. StatusGator detected the developing incident at 14:00 UTC using Early Warning Signals, 37 minutes before Microsoft officially acknowledged the outage at 14:37 UTC.

On May 14, 2026, users across multiple regions began reporting problems with Slack, including messaging failures, sign-in issues, and problems loading attachments and images. While the outage did not affect every user, reports quickly showed the issue was widespread enough to disrupt business communication for organizations around the world. StatusGator identified the incident through customer outage reports and triggered an Early Warning Signals alert at 14:21 UTC.

You can now customize the logo shown in your email header on all paid plans. We’ve also updated how email customization works in StatusGator to make branding options clearer and easier to manage.

StatusGator now includes a new Outage Reports tab on the service monitor detail page, giving users more visibility into recent service disruptions directly where they monitor services. Users can now quickly review recent outage activity for a specific monitored service without leaving the detail page.

On May 7th and 8th, 2026, Amazon Web Services (AWS) experienced an outage affecting Amazon Elastic Compute Cloud (EC2) in the dreaded US East 1 region. The original region of AWS located in Northern Virginia, us-east-1 or just “US East” as it is known, has been the subject of some of the internet’s most high profile and destructive outages and remains Amazon’s least reliable region.

On May 5, 2026, a major.de outage disrupted access to websites across Germany and Europe. The incident, caused by a failure at DENIC, the operator of the.de top-level domain, resulted in widespread DNS resolution failures. This was not a typical service outage. It was a failure at the DNS layer that made entire domains unreachable. As DNS caches expired, more services went offline, creating the appearance of a spreading outage across unrelated companies.

We’ve released a new set of updates to help you reduce noise, customize your experience, and get clearer insights into your services. Here’s what’s new this month.

April saw widespread disruptions across SaaS platforms, developer tools, and cloud services, with login failures, pipeline issues, and general service outages among the most common problems. StatusGator’s Early Warning Signals consistently identified these incidents ahead of official provider updates. In several cases, the lead time was significant. Bitbucket pipeline failures were detected 1 hour 17 minutes before acknowledgment, while Claude performance issues surfaced 59 minutes early.