Operations | Monitoring | ITSM | DevOps | Cloud

January 2021

How to Troubleshoot Citrix and Google Chromebook Issues

Watch to learn how SSI, a Platinum Level Citrix provider, uses Goliath’s software to troubleshoot Citrix and Google Chromebook issues to; isolate root cause and resolve quickly, document the fix action to prove resolution to their customers and end users, and prevent future issues with threshold-based alerts.

Ask the Citrix Expert How to Troubleshoot Citrix Issues for Remote Workers

In this “Ask the Expert” session we will be talking with Citrix CTP, George Spiers, who will answer your questions around: How can you prove root cause is due to a user's home WIFI, behavior, or an issue within the virtual infrastructure? How do you find root cause of slow logons or poor session performance? And how can you report on remote worker productivity?

Troubleshoot Home Worker Issues Using Citrix Latency Metrics

Latency, the delay before the transfer of data, is one of the critical user experience measurements for many technology solutions, and one of the top, when judging the quality of end-user experience on Citrix Virtual Apps and Desktops. Why is Citrix slow? Have you ever received a “Citrix is slow” user complaint? I will expect the answer to be yes. It is very common, even more so for remote workers.