Operations | Monitoring | ITSM | DevOps | Cloud

October 2020

How to Monitor & Troubleshoot Clinician Experiences

Learn how Goliath has helped our health system clients reduce barriers to patient care by anticipating performance issues before end-users are even impacted, troubleshooting poor performance quickly when issues do arise, and documenting end-user performance trends to foster collaboration among other IT teams, vendors, management and end-users.

Citrix CTP Fellow Shares How to Proactively Troubleshoot Citrix Performance Issues

Hear Citrix CTP Fellow Carl Webster and Goliath share how technology with automation and deep data in a single view can help you quickly isolate the root cause and resolve common end-user performance complaints including logons are slow, session performance is slow, and applications and sessions randomly disconnect.

Monitor End User Experience on Citrix Workspace

Goliath Performance Monitor is the only comprehensive Citrix monitoring and troubleshooting solution that brings together Citrix monitoring data, end user experience performance metrics and the supporting IT elements that can impact end users experience when using Citrix. Comprehensive Citrix monitoring requires full visibility into everything the user does from the initial logon to working within their Citrix session and the IT infrastructure that supports this activity.

Electronic Health Record (EHR) Telehealth Apps Too Slow? There is a Solution.

Telehealth use has become a prominent and preferred method of patient care since the COVID-19 outbreak. What happens though when technology becomes a barrier to adequate care? For example, your Electronic Health Record (EHR) Telehealth application is working too slowly or is randomly disconnecting. This not only looks bad to the patient trying to meet with the physician, but it makes it impossible to deliver a quality patient experience.

How to Troubleshoot Citrix is Slow for Remote Workers

In this webinar, Citrix CTP, George Spiers will share how technology with embedded intelligence and automation can give you the end-to-end visibility you need to proactively monitor end-user sessions, networks, and latency, troubleshoot and resolve end-user issues faster, and document end-user experience and productivity.

You Need More Than a Scripting Engine to Monitor Citrix or VMware Horizon

As IT continues to leverage artificial intelligence (AI) and automation to transform how IT operates and becomes more proactive, leveraging a solution that relies on manual scripts to monitor and troubleshoot Citrix is a giant step backward.

How I Use Goliath to Monitor & Troubleshoot Citrix Daily

As an engineer, we’ve all been there. In the middle of an escalation, users are frustrated, management is hovering over you looking for updates every 5 minutes, while at the same time you are trying to troubleshoot the issue and figure out what’s going on. It’s a stressful situation to be in, and unfortunately one that we find ourselves in all too often in IT. Everyone just wants it fixed and they want it NOW!