Operations | Monitoring | ITSM | DevOps | Cloud

From Opsgenie to PagerDuty: Four Upgrades Worth The Switch

Atlassian’s recent end-of-life announcement formalized what Opsgenie users have experienced for years: a platform with stagnant innovation. Now officially on maintenance mode – no new features, no innovation, no future – Opsgenie customers have an important choice to make: settle for basic ‘good enough’ capabilities baked into Atlassian’s JSM, or upgrade to a purpose-built platform that takes incident management seriously.

Demo Roundups! Zero Trust Security + Runbook Automation

The shift to zero trust security requires a model that is identity-based, centrally managed, widely encrypted, and always authenticated and authorized. PagerDuty Runbook Automation enables users to automate, orchestrate, and accelerate issue resolution with best practice security guardrails, reducing human error and saving time. Host: Sid Verma (Senior Developer Advocate at PagerDuty) Guests: Christopher Hills (Chief Security Strategist at BeyondTrust); Jake Cohen (Senior Product Manager at PagerDuty)

Finding the Right Tools for Digital Transformation

Given the current climate in the federal government, it’s critical that public sector IT leaders find innovative solutions to do more with less. That’s a real challenge for these leaders who must balance with current alert backlogs against their agency limited IT budget and resources. Everyday, more than a thousand alerts to track down and as response times are slowing and some incident managers are burning out.

EMEA Rundeck by PagerDuty Meetup - March 2025

Join us for an informal 1-hour virtual event where the open-source Rundeck by PagerDuty community comes together to share automation stories and use cases. Whether you're new to Rundeck or looking to elevate your automation game, this meetup is packed with valuable takeaways for everyone! CERN Orchestrates with Rundeck.

After OpsGenie: 3 Reasons Why Industry Leaders Are Migrating to PagerDuty Over JSM

OpsGenie has served many teams well for years, but with Atlassian’s OpsGenie 2027 sunset announcement and as it enters its maintenance phase, it’s time to look forward and plan your next move. Running tomorrow’s operations on yesterday’s technology isn’t just risky – it’s holding you back. This isn’t just a transition – it’s an opportunity to leap ahead.

Is Your Incident Management Tool a Single Point of Failure? The Case for a Multi-Channel Approach

When we’re talking about incidents, we know it’s not a matter of if, but when. It spares no systems: ours, yours or your vendors’. We’ve all seen widely-used products experience incidents, and the domino effect it has on all operations relying on them for seamless functionality. Vendors offering narrow, chat-centered incident management tools might seem attractive at first glance, but they fundamentally misunderstand the complexity of enterprise operations.
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Personal resilience boosts operational resilience

Winter is a grinding time. The temperature, the darkness and the rain all take a toll on people. As a business, it's worth remembering that the human element of IT operations needs looking after just as much as the technology they maintain. Business leaders can't have one without the other.

Operations as Code: Operational Excellence with PagerDuty

The push towards digital transformation and cloud-native infrastructure is massive, yet organizations also need to maintain legacy capabilities. With this pressure comes the need to manage operations with the same rigor and automation we apply to infrastructure, coding, and security. Many organizations have embraced the ideas of everything in a pipeline and all things as code.