Operations | Monitoring | ITSM | DevOps | Cloud

October 2024

October Wrap-Up: Product Updates Across the PagerDuty Operations Cloud

At PagerDuty, we’re committed to delivering powerful updates that help you respond faster, work smarter, and deliver seamless customer experiences. As a fast follow to our recent launch, this quarter’s wrap-up blog highlights our latest product innovations and upcoming features—all designed to enhance your operational resilience and drive meaningful business outcomes by reducing risk and strengthening your ability to adapt and respond effectively.

Resilient by Design: Preparing for IT Disruptions in a Complex World

In a world where technology disruptions are no longer a question of “if” but “when,” digital resilience has become essential to business continuity and customer trust. Join us for an insightful webinar featuring Charlie Betz, VP, Research Director at Forrester Research and PagerDuty’s own Tim Chinchen, Sr. Director, Global Solutions Consulting, as they explore strategies to fortify your operational readiness.

Demo Roundups! Scaled Service Ownership

Are your teams grappling with tool sprawl, fragmented incident management processes, and rising operational complexity? Join us for an in-depth demo of PagerDuty Operations Cloud, where we'll show you how to overcome these challenges through Scaled Service Ownership. Level up your digital operations expertise with PagerDuty Demo Roundups — a series of live, interactive webinars where you can deepen your knowledge in the Operations Cloud and see how PagerDuty can work for you.

Demo Roundups! Operations Center Modernization

Solutions Consultants Nick Gallegos and Gurinder Singh show how the PagerDuty Operations Cloud addresses key challenges through Operations Center Modernization. Discover how it unifies your IT operations stack across Security, Network, and DevOps centers, automates remediation, and eliminates the need for a dedicated NOC by serving as a virtual operations center for distributed teams.

Build Resilient Operations to Future-Proof Your Business

Build resilient operations to future-proof your business with PagerDuty. Watch this demo to see how the latest innovations for the PagerDuty Operations Cloud come together to help a team tackle a major incident that took down a revenue generating service. You’ll see how the PagerDuty Operations Console provides visibility and control to respond and recover faster and how PagerDuty Advance, integrated GenAI capabilities, provide support at every step of the incident lifecycle. PagerDuty empowers customers to use AI and automation to improve efficiency, mitigate risk, and protect customer experience.

PagerDuty Introduces Enterprise-Grade, AI-Powered Innovations to Future-Proof Operations and Improve Business Results

Strategic enhancements built on PagerDuty's strong AI heritage expand the PagerDuty Operations Cloud, empowering organizations by protecting them from revenue loss and improving customer trust.

Being Operationally Mature Can Save You Millions

On July 19th, a widespread technical failure crippled operations across industries, resulting in lost revenue, wasted operating costs, and damaged customer trust. For businesses that had built trust by providing reliable and resilient services, this had both an immediate and a lasting impact.

Introducing Enhancements to the PagerDuty Operations Cloud: Building Operational Resilience for the Modern Enterprise

Global outages and disruptions have become an inevitable reality for the modern enterprise. As digital dependencies deepen, organizations must effectively manage disruptions or risk damage to their customer experience, brand reputation, and bottom line. Today, we’re thrilled to unveil the latest innovations for the PagerDuty Operations Cloud.

How PagerDuty Operations Cloud Delivered a 249% Return on Investment by Enhancing Operational Efficiency, Automation, and Resiliency

A Forrester Consulting Total Economic Impact study, commissioned by PagerDuty, reveals that the PagerDuty Operations Cloud delivered a 249% return on investment (ROI) and a net present value of $4.01 million over three years.* The study shows that after adopting the PagerDuty Operations Cloud, organizations reported improved operational efficiency, better incident management, and significant cost savings.

PagerDuty Bolsters Leadership Team with Appointments of Chief Information Security Officer and Senior Vice President of Engineering

PagerDuty, Inc. announces the appointments of Pritesh Parekh as Chief Information Security Officer (CISO) and Rukmini Reddy as Senior Vice President of Engineering. With these appointments, the company expands its senior leadership as it continues its commitment to innovating as the most trusted and resilient digital operations management platform for the enterprise.