Operations | Monitoring | ITSM | DevOps | Cloud

August 2018

The State of Operations Health in the World of DevOps

At PagerDuty, we believe the best way to truly understand the health of your employees is to leverage the real-time human data that is already flowing through your systems. PagerDuty’s platform for action and real-time IT Operations orchestration consists of multiple facets and interlocking capabilities.

A Year of Donuts: A Retrospective

A year ago, I introduced a new Slackbot, fondly known as Donut, to PagerDuty. When I interned in San Francisco last summer, I was looking for ways to meet people who weren’t on my team, in my department, or even in the same office as I was. Randomly messaging employees in the Toronto office or on the Sales team seemed like a little much, even for someone like me, who enjoys taking occasional strides outside of her comfort zone.

Partner Integrations At Summit

It’s no secret that PagerDuty’s robust and ever-expanding integrations ecosystem and highly engaged partner community help drive value for our customers. In addition to updating existing integrations to keep up with new product features and adding new IT tool integrations, we’re busy working on new ways to connect our shared customers to unique solutions.

Set Up for Success: Service Taxonomies in PagerDuty

It’s 2:37 a.m. on a Tuesday night, you’re asleep—but it’s also your turn to be on call. You receive a phone call from PagerDuty. Your partner hits you with a pillow in an attempt to wake you up. It worked. You groggily answer the call and hear your favorite robo-guy on the other end of the line.

Disrupting Security: Revamping IT Security Through SecOps and Incident Management

Organizations today require disruption in security management, which means not only modernizing security tools and best practices, but also involving more stakeholders in security ops, streamlining communication about security incidents, and coordinating responses efficiently and rapidly. It means embracing SecOps, a new approach to security management.