Our hybrid world is rapidly growing and changing due to emerging technologies like artificial intelligence (AI), machine learning (ML), robotics, quantum computing, and cloud services. While these advancements bring many advantages, they’ve also made digital systems more complex, increased cost, and introduced new cybersecurity challenges.

Unplanned downtime is an eventuality every business tries to avoid but will face. In today’s digitally interconnected world, outages can be particularly damaging, especially if the business is unprepared. Not only can outages cause employee frustration and anger customers, leading to numerous intangible costs like lower satisfaction hurting a company’s reputation, but the loss of employee productivity caused by unplanned downtime can significantly affect the bottom line.