Operations | Monitoring | ITSM | DevOps | Cloud

December 2021

Making software changes safer and faster with Jira Service Management

Customer expectations of software services are higher than ever before. Teams are under enormous pressure to rapidly deliver improvements to services without any disruption. In this session, we’ll share ways you can use Jira Service Management and other Atlassian products to harness the power of change management, automation, SLAs to supercharge the process so you can meet (and, even exceed) your customers’ expectations.

How an open approach to DevOps gives you the flexibility to adapt to anything

No single vendor will ever build or own all the DevOps tools your team needs. Atlassian has created a large ecosystem of partners who deliver expertise in key areas of the DevOps lifecycle. Join this session to learn about Atlassian’s open toolchain approach and how it can empower your teams with best of breed tools that work better together. In this session, Snyk, JFrog, and Gitlab will discuss how their integrations can help you achieve your DevOps goals.

Boosting ITSM with asset and configuration management in Jira Service Management

Organizations that use Mindville Insight for their ITSM practices often find that their resolution times shrink, their customer satisfaction increases, and their teams operate more efficiently. In this session we'll use in-app demonstrations to show how Insight can help you manage assets effectively, quickly troubleshoot incidents, minimize the impact of changes, and streamline the handling of requests.

Log4shell fix with the Bitbucket Cloud and Snyk integration

By now, you’re probably assessing your level of exposure — or are in the middle of remediating — the recently disclosed vulnerability known as Log4Shell. We recently introduced a native integration with Snyk, a leading provider of developer security solutions, to help you address zero-day vulnerabilities. Once enabled, Snyk scans your code and its dependencies, and alerts you about security vulnerabilities, including Log4j. All current versions of Log4j 2 up to 2.14.1 are vulnerable.

Configuring multiple Docker services with different memory limits

Bitbucket Pipelines provides a feature that enables you to configure memory in Docker services (learn more on that here). We have related highly voted suggestion where customers would like to configure multiple Docker services, each with different memory configurations. Here’s a working example of how you can set memory limits to multiple Docker services and use the appropriate service depending on the step requirements.