The widespread adoption of digital transformation triggered by the global health crisis has created a boom. For some businesses, the transition was smooth, but for others, it was an aggressive shift. Out of all the challenges posed by the transition to digital environments, messy cloud cost management and rocketing cloud bills are the most taxing. According to Gartner, through 2024, 60% of infrastructure and operations leaders will bear cloud costs that hurt their on-premises budgets.

In between online meetings and chat conversations, we've all embraced the digital way of life and work, and it is here to stay. We may not know any other way to operate businesses in a few years' time except the digital space. This way of life will require clear communication channels for businesses to connect with their users. Keeping that in mind, as well as your feedback in our community, we've shaped StatusIQ to help ease the incident communication process.

2021 was the year of hybrid work. An interesting year full of hope and thoughtfulness, 2021 saw increased office-based collaborations complementing our diverse remote workforce. Through this, we sought to look within to sort our processes and deliver what it takes to ensure the best monitoring experience for our customers worldwide. Here is a quick recap of the APM features we rolled out last year and a brief note on our plans for 2022.

Catalyzed by the pandemic, 2020 and 2021 witnessed an exponential growth in digital transformation and cloud computing. According to Forbes, this growth is expected to continue in 2022. Site24x7 added more integrations and features to its cloud monitoring portfolio to keep up with the business trends and enterprise demands. Let's dive deep into Site24x7's multi-cloud monitoring releases in 2021 and shed some light on what you can expect from us in 2022.

2021 was not much different from 2020 concerning the pandemic. However, it did give many the opportunity to focus on the way forward with offices around the globe opening up, at least partially. At Site24x7, we also started to focus on monitoring other IT components along with remote work infrastructure. Grab a look at our infrastructure monitoring releases if you missed our announcements and “what's new” updates.

From coping with life during a pandemic, to getting updated for the new virus variants, to witnessing a major outage of the social media stalwart, to rebuilding hope with the vaccines, 2021 has been an eventful year. We, at Zoho, managed to run our services smoothly in a hybrid mode with employees working from home as well as from our offices. Our journey in 2021 was fueled by the support from our dedicated customers and that helped us meet our goals for the year.