Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

Popular Mass Notification Solutions Used in Schools

OnPage BlastIT is a mass notification system that allows organizations to enhance their crisis communications. It streamlines communication in emergency situations, ensuring that critical, urgent alerts are never missed. Additionally, BlastIT allows organizations to improve mass messaging operations by 30- to-40 percent. Here, I’ll highlight BlastIT’s features and how they outweigh competitor functionalities.

Importance of After-Hour Response Teams

Exceptional customer service is key in the world of IT, where something could go wrong at any given moment. This level of support equates to business retention, client satisfaction and high success rates and profits. In this post, I’ll introduce a hypothetical scenario, where “MSP Team A” provides 24×7 after-hours support to a valuable client.

eCommerce Leader Adopts OnPage

The world’s largest eCommerce site adopts OnPage to streamline its operations and workflows. This news showcases OnPage’s continuous growth in the business-to-business (B2B) space, providing a reliable and secure critical alerting solution for different use cases. In this blog post, I’ll be discussing how the eCommerce juggernaut leverages OnPage’s live call routing capabilities to enhance team communications.

Patient Record Retention: Tips for Compliance and Protection

With the implementation of electronic health records (EHRs) into practices, patient experience has improved, among other advancements at the point of care. These include better access to patient records and highly efficient care delivery. While these are some significant benefits, some practices experience certain drawbacks too, such as temporary slowdown of processes during EHR transition and high ongoing maintenance costs. One of the most pressing issues include patient record retention.