Operations | Monitoring | ITSM | DevOps | Cloud

June 2021

What Is the Future of Remote Infrastructure Management?

Once upon a time, the prospect of an organization letting another organization manage its IT infrastructure seemed either inconceivable or incredibly dangerous. It was like someone handing their house keys to a stranger. Times have changed. Remote Infrastructure Management (RIM) — when Company X lets Company Y, or a piece of software, monitor and manage its infrastructure from a remote location — has become the standard in some industries.

LogicMonitor Expands AIOps Investments with Acquisition of Dexda

SANTA BARBARA, Calif., June 30, 2021 – LogicMonitor, the leading cloud-based infrastructure monitoring and observability platform for enterprises and managed service providers, today announced it has acquired Dexda, a big data and machine learning predictive fault identification company.

Multitenancy: What You See vs. What They See

Multitenancy is one of the core concepts of cloud computing. As an organization considers bringing in cloud capabilities, it’s crucial for them to understand the full range of tenancy options available to them, and what each will mean for their company. This article will break down the intricacies of multitenancy, how it stacks up against other tenancy models, and its benefits.

How to Deal With Burnout in IT

If you’re feeling burnt out or drained at work, you’re not alone. Burnout is an all too common feeling in the information technology industry, especially now that work-life balance has become a bigger challenge due to remote work. Burnout leads to people feeling overwhelmed and chronically exhausted, which in turn can increase stress levels, reduce well-being, and affect you physically and mentally.

Going Beyond RMM for the Next Level of IT Service Management

The IT services industry has continued to grow in the backdrop of high demand for innovative solutions across all industries. Global spending will surpass $1.1 trillion in 2021, which reflects a 9% increase from 2020. Managed services account for much of this spending with managed service providers (MSP) at the heart of the impressive growth.

Unified Observability: A Business-Centric View

Here at LogicMonitor, we’re on a mission to build the most comprehensive, extensible, and intelligent monitoring and observability platform in the world to help businesses run seamlessly. We’ve spent more than a decade building a best-in-class monitoring platform. Over the past two years, however, we have further evolved our platform to deliver invaluable end-to-end observability across applications, networks, and infrastructure for companies of all sizes and in a variety of industries.

The More You Monitor: Using AIOps for Monitoring

By now you most likely have a basic understanding of what AIOps is and how ITOps, DevOps and SRE teams can use AIOps to help reduce outages, slowdowns and overall MTTR, but do you know how AIOps can be used specifically for monitoring? In this episode of The More You Monitor Lead Sales Engineer, Dondy Aponte, lays out how AIOps for monitoring can help to process large volumes of data to keep you informed and ahead of any issues that may arise. With dynamic thresholds, root cause analysis, automated anomaly detection and predictive forecasting you'll be equipped with the tools to reduce manual efforts and keep your infrastructures and systems online and performing.

Observability From the Application to the Edge

Observability is a buzzword right now. Rightly so, as many companies are greatly concerned about what’s happening with their systems. Every company has become a software company and if they aren’t, they are being disrupted by one. IT leaders have more weight on their shoulders than ever before and it’s because digitization is rapidly changing the way people consume nearly everything.