Downtime is inevitable but what sets successful businesses apart is how they handle it. A key part of incident management is incident communication with both internal and external stakeholders. A status page is a crucial tool for maintaining clear communication with users during outages or service interruptions. There are numerous status page providers available with different features. This article will guide you through best practices for selecting a provider that suits your needs.

Staying on top of your third-party Cloud and SaaS service outages is crucial to maintain the reliability of your own applications. Like many modern teams, Slack might be your communication tool of choice. You can keep up with such incidents by pushing these events to a Slack channel. There are different ways of pushing incident events to Slack. In this article we will explore how to integrate IncidentHub incident lifecycle events using an incoming webhook.