DEX in IT Routine: How Digital Experience-Driven Decisions Elevate Operational Quality and Results
In a scenario where IT teams face growing pressure to deliver positive business outcomes, relying solely on technical metrics is no longer enough. During the webinar held on March 26, 2026, Leandro Silva and Bob Kruger spoke about how Digital Employee Experience (DEX) — a tangible discipline supported by specialized tools — transforms IT decision-making, resource prioritization, and strategic value delivery for organizations.
