Operations | Monitoring | ITSM | DevOps | Cloud

How Xero Scaled Engineering Excellence with Cortex

Mark Dunlop, Head of Engineering Experience at Xero, shares how their team transitioned from managing service ownership in spreadsheets to building an internal portal—only to outgrow it. By adopting Cortex, Xero gained a centralized source of truth for ownership, compliance, and engineering standards across their globally distributed teams. With features like scorecards and workflows, Cortex is helping Xero drive engineering excellence, improve standardization, and elevate conversations beyond engineers to GMs and executive leaders. Watch to learn how Cortex is shaping the future of engineering at Xero!

Turning the 2024 State of DevOps into your 2025 Playbook for DevOps Excellence

The DevOps Research and Assessment (DORA) report is an annual study that provides data-driven insights into what drives high performance in technology organizations. DORA originated as a team at Google, focused on increasing velocity, performance, and collaboration in DevOps. Drawing on feedback from over 39,000 professionals globally, the 2024 report categorizes the practices and metrics that define high-performing teams in two higher-level groups.

Webinar: Unlocking the Value of an IDP - Assessing the impact for your Organization

In today’s fast-paced engineering landscape, organizations are turning to Internal Developer Portals (IDPs) to streamline operations, enhance productivity, and foster innovation. But how do you quantify the potential impact of implementing an IDP? What tangible benefits can it deliver to your teams, and how can it transform your development workflows? Watch this webinar recording to.

Survey: What's Slowing Progress Towards Engineering OKRs?

To ensure progress towards this ideal state, OKRs (objectives and key results) are often used to create tangible goalposts along the way. For engineering teams, these objectives often take two forms: But all of these programs involve moving from one state to another. As simple as that sounds, the act of doing so, successfully, has become incredibly challenging. Just understanding current state requires a ton of manual effort: Who owns what? What needs to change? Who’s going to do it?

Why Measuring Both Inputs and Outputs is Critical for Engineering Excellence

Engineering teams are under constant pressure to deliver software that aligns with top line business goals: Unlocking Innovation, Reducing Costs, and Improving Customer Experiences. But how do organizations ensure their engineering practices actually move the needle? The answer lies in measuring both inputs (the practices teams adopt) and outputs (the results they achieve).