How Xero Scaled Engineering Excellence with Cortex

Mark Dunlop, Head of Engineering Experience at Xero, shares how their team transitioned from managing service ownership in spreadsheets to building an internal portal—only to outgrow it. By adopting Cortex, Xero gained a centralized source of truth for ownership, compliance, and engineering standards across their globally distributed teams. With features like scorecards and workflows, Cortex is helping Xero drive engineering excellence, improve standardization, and elevate conversations beyond engineers to GMs and executive leaders. Watch to learn how Cortex is shaping the future of engineering at Xero!