Operations | Monitoring | ITSM | DevOps | Cloud

Vendor Management best practices

In this lecture, we look at vendor management best practices and how they impact the entire IT asset lifecycle. Effective vendor management goes beyond negotiating prices—it’s about building strong partnerships, ensuring compliance, and aligning vendor performance with your organization’s goals. By applying best practices, you can create more value from your vendor relationships and reduce risks tied to procurement and asset management.

Building a cost-effective IT procurement process

In this lecture, we explore how to build a cost-effective IT procurement process. A well-designed procurement strategy ensures your organization acquires the right assets at the right price, while also considering long-term value, compliance, and vendor relationships. By focusing on both efficiency and foresight, procurement becomes more than just a purchase—it becomes a driver of IT and business success.

Salesforce ITSM: What to Expect From The New Contender in The ITSM World

The enterprise software market is entering a new phase. After ServiceNow revealed its ambitions to move into the CRM space earlier this year, all eyes turned to Salesforce, which is widely expected to announce its own IT Service Management (ITSM) solution at Dreamforce, the company's event coming next October.

The five IT Asset Lifecycle Management phases

Master the complete journey of IT assets – from planning and procurement to deployment, maintenance, and retirement – so you can maximize value, reduce risk, and make smarter IT decisions. In this lecture, we break down the five IT Asset Lifecycle Management (ITALM) phases and explain how each step connects to the bigger picture. This session gives you a clear roadmap of the IT asset lifecycle, so you can see how every stage fits into a seamless management process.

Spreadsheets vs. IT Asset Lifecycle Management software

In this lecture, we compare spreadsheets vs. IT Asset Lifecycle Management (ITALM) software to show why the tools you use can make or break your ITAM strategy. This session will help you evaluate your current approach and understand the real benefits of moving beyond manual tracking. Don’t forget to like, subscribe, and turn on notifications to keep learning how to optimize your IT assets.