Leverage contact center monitoring for world-class customer experiences
When a customer support call goes well, life is good. With Cisco UCCE and AppDynamics, every support call can be a great customer experience.
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February 2022
Tip of the Month: Reduce Alert Clutter for Synthetic API Monitoring
Receiving a barrage of alerts that turn out to be false alarms triggered by one-off performance issues? Learn how to cut the noise and concentrate on solving persistent API performance issues that impact your customers. Additional Links.
Log4j vulnerability highlights the value of a combined security and observability approach
When we launched AppDynamics with Cisco Secure Application in early 2021, it was the industry’s first integrated application performance management (APM) and runtime application security offering. We made a bold bet that consolidated monitoring would become increasingly important and provide significant benefits such as improved security capabilities and reduced costs. It was the right bet.
AppDynamics Micro Demo: Synthetic API Monitoring
Learn how the new AppDynamics API Monitoring solution helps you proactively identify and resolve API performance and availability issues to minimize impact on your users’ experience and business outcomes.