Operations | Monitoring | ITSM | DevOps | Cloud

How to use policies and conditions like a ninja

A policy is a collection of conditions, actions, and various settings, such as patch management and antivirus configurations, which can be collectively applied to a group of devices that are managed by that policy. In this stream, Field CTO Jeff Hunter, will share best practices for using policies and conditions in the NinjaOne Platform.

The People Problem: Making a Case for Headcount in IT

IT is often tasked with more than what they actually have bandwidth for -- you've likely been asked to find time to take on extra projects, work with other teams to determine how they plan to implement necessary software and hardware, and actually do the day-to-day legwork of supporting a full organization's technology needs.

AI Boom or Bust Session 3: Real-World Use Cases You Can Deploy Today

You’ve seen the vision. You’ve built the blueprint. Now it’s time to put AI to work. In this fast-paced, tactical session, we’ll showcase real-world MSP AI implementations — what’s working, what’s not, and how to adapt these examples to your own business.

Managing Up: Improving Upward Influence

The concept of managing up is simple -- in order for you to influence decision-makers, you need to learn how to speak their language and show initiative when it comes to solving problems. Even as an entry-level manager, you can have a lot of influence over decisions just by working closely with your direct manager and even executives. In this stream, we'll be talking with IT leaders about how they manage their managers through constant communication, proper expectations, and frank discussions about business impact so that they're able to better influence decisions on a broader scale.